Questions & Answers
D&A Nutrition's products are formulated to give you the winning results. Our formulation team and design
specialist have manufactured our products under the purest conditions to eliminate any impurities that are typically
found in most other products.
Through our quality assurance program and laboratory testing we have given every aspect of formulation in quality,
special consideration and care.
From Xenoplex to Multiplex, we ensure that you have selected the finest in sports nutrition - D&A Nutrition.
How do I contact D&A Nutrition?
Our customer care professionals may be reached at 877.591.2735. They
are available Monday - Friday, 9am - 6pm EST to answer any questions you may have. Also, you may contact us at any time by sending an email to sales@dandanutrition.com.
What are your shipping charges?
What if my package is damaged?
1. D&A Nutrition must be notified immediately to ensure replacement or credit on your account for the product.
2. Keep the damaged product in its original box with the packing material.
3. Contact D&A Nutrition with the invoice number and product name.
4. D&A Nutrition will notify UPS.
5. UPS will pick up the damaged product and return it to D&A Nutrition.
What if i didn't get what I ordered?
• Because of our double check packing system, we have a minimum amount of errors.
• On the occasion of a shortage, please thoroughly inspect the box a second time for the product(s).
• If the product(s) still cannot be found, or if any other problems exist, contact our office within 24 hours of receipt of the shipment to ensure replacement or credit on your account for the product.
What if I want to return your product?
• Returns must be received at D&A Nutrition within 30 days of original purchase.
• A RETURN AUTHORIZATION NUMBER must be issued for all returns.
• Shipping charges must be repaid by the customer - sorry no cash on delivery for returns (please insure your package).
• A 20% RESTOCKING FEE will be charged on all returns.
• Returned merchandise must be unopened and not marked in any manner.
• Closed-out and discontinued items may not be returned.
• No Cash Refunds
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